Get in Touch With Us
If you have a question about how sweepstakes casinos work, spotted something on the site that needs updating, or want to share feedback on our reviews, this page is the right place to start. Here is how to reach us and what you can expect in return.
How to Contact Us
Email is the most reliable way to get a message to our team. Every message is read by a real person, and we aim to reply within two working days. You can reach us at [email protected].
To help us respond quickly, a few lines of context go a long way. Let us know what you are writing about — whether it is a specific platform, a page on the site, or a general topic — so we can route your message to the right person straight away.
What We Can Help With
We welcome messages of all kinds. The most common reasons readers write to us include:
- Questions about sweepstakes casinos — If you are unsure how the dual-currency model works, what Sweepstakes Coins are, or how redemption thresholds apply, ask us and we will point you in the right direction.
- Corrections and factual updates — Offer terms, eligible states, and platform features change regularly. If you notice something on our site that looks out of date or inaccurate, please flag it. We take accuracy seriously and review every report we receive.
- Feedback and content suggestions — Have a platform you would like us to look at, or a topic you think we should cover? Reader input shapes what we research and publish next.
- Operator and partnership enquiries — If you represent a sweepstakes or social casino platform and want to discuss how cayenneapps.com covers the space, please introduce yourself and outline your proposal clearly.
- Responsible play concerns — If you or someone you know is finding it difficult to manage their time or spending on social casino platforms, mention it in your message and we will point you toward appropriate support resources.
- Editorial or advertising standards — Questions about how we research, rate, or rank platforms are always welcome. Our editorial process and commercial relationships are explained on our reviews, and we are happy to answer follow-up questions directly.
What Happens After You Write to Us
Your message is read and triaged by a member of the editorial team — not an automated filter. We do not send generic auto-replies in place of a substantive answer.
Our target is two working days for most enquiries. During peak periods or where a question requires additional research — for example, checking the current eligibility rules for a specific platform — it may take a little longer. We will always follow up.
For corrections specifically: if the information we hold turns out to be wrong or stale, we update the relevant page and note the change. We do not silently amend content without review.
A Note on Our Editorial Independence
cayenneapps.com is an independent comparison and review site covering sweepstakes casinos and social casino platforms in the US. We may earn a commission when readers sign up through links on this site. That commercial relationship does not determine how platforms are ranked or reviewed — position reflects our editorial assessment, not commercial arrangement.
If you believe a review or rating on this site is unfair or based on incomplete information, we are genuinely interested in hearing your case. Reach out with specifics and we will review the relevant content.
What We Do Not Provide
To keep expectations clear:
- We cannot offer legal advice about whether a specific sweepstakes casino is available or compliant in your state. State laws and operator eligibility rules change frequently — always check the operator's current terms and your state's applicable rules directly.
- We are not affiliated with any of the platforms we cover and cannot intervene in account disputes, redemption delays, or customer service issues with individual operators. For those, contact the platform's support team directly.
- We do not guarantee outcomes on any platform. Sweepstakes casino games involve chance, and no result is predictable or assured.
Your Privacy
When you email us, we use the information you share only to respond to your message and, where relevant, to improve our content. We do not share personal details with third parties and do not add senders to marketing lists without explicit consent.
Thank you for taking the time to get in touch. We read every message and look forward to hearing from you.